Scott Zoldi, Director of Analytics at FICO, has published a report that “we are just at the beginning of the golden age of analytics, in which the value and contributions of artificial intelligence (AI), machine learning (AA) and of deep learning can only continue to expand as we accept and incorporate those tools into our businesses. ” And according to the expert’s predictions, in 2018, the development and use of these technologies will continue to expand and strengthen. And consider that next year:
1. Artificial Intelligence will learn to defend itself. “We have been talking for a long time about how machine learning and AI will help companies drive differentiation in competitive markets. This also applies to the world of crime, where attackers will use malicious AI and AA to replace those that companies have implemented. ”
2. The AI will have to explain itself. The need for Explanatory IA (XAI) is based on standards such as the General Data Protection Regulations (GDPR) of the European Union, which require that decisions be explained based on qualifications, including those decisions produced by the AI and AA systems.
3. The idea that AI and humans will work as a team, instead of fighting Terminator-style, is not new. But in 2018, Artificial Intelligence will expand the workplace much more, not only through better software, but also from much better versions of ourselves. “AI will increase our ability to process new information.”
4. The AI will be operable. In 2018, companies will focus on operable IA, especially in the cloud, to create, refine, implement and optimize machine learning environments more easily.
5. The chatbots can understand us better, and manipulate us more, says the manager. In 2018, chatbots-or conversational bots-will quickly become more sophisticated, dramatically reducing the costs of routine customer service activities and generally improving the customer experience. In the coming years, chatbots will quickly understand the tone, content and conversational routes of greater value to cover different objectives. The bad news is that this subtle “intervention” can be turned into manipulation through Artificial Intelligence that learns the magic words to influence our attitude and actions, and possibly to provoke mass reactions.
6. The AI will be combined with the Blockchain or chain of blocks. Beyond its association with cryptocurrency, blockchain technology will soon record “event time chains” that will be applied in contracts, interactions and incidents. In these “time chains”, people and the elements with which we interact will have coded identities. The chain of blocks that is distributed will be the only source of truth, allowing audit records of the use of data in models, in particular data permission rights.
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