UC Today News
Guest Host Dave Michels, Lead Analyst, TalkingPointz speaks with Javed Khan, VP & General Manager, Cisco Webex, Omar Tawakol, VP & General Manager, Cisco Contact Center and Aruna Ravichandran, VP/CMO, Cisco Collaboration.
In this session we discuss the following:
Discussion Points:
Cisco Webex Triples its Usage
Cisco Live New Announcements
New Cisco Webex Desk Pro
New Webex Assistant integration into Meetings
AI features – Facial recognition, people counting capability
Collaboration security enhancements extended to Webex meetings
Contact Center use cases during COVID-19
Contact Center enhancements
The API first contact center
Hosted by Dave Michels, Lead Analyst, TalkingPointz for UC Today News – Unified Communications, Collaboration & CX Tech News #CiscoLive #Cisco #Webex
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