ManageEngine
Artificial intelligence’s influence on service management only continues to grow with each passing day. AI can help reduce costs, increase agent productivity, help forecast IT issues, identify problems, manage changes better, and improve key metrics including resolution times and SLA compliance level. With so much hype around AI, IT service desk managers need to be able to separate the signal from the noise, and better understand how AI can positively impact their service desks.
In this webinar, you will learn about
1. How AI is set to disrupt IT service management
2. How IT service desk managers can leverage AI technology such as chat bots and predictive analytics to transform everyday service management
3. Real-world uses cases and success stories
If you found the webinar useful, our article “The impact of machine learning on ITSM” might pique your interest. In this article, we discuss about 5 ways IT help desks could benefit from machine learning https://www.manageengine.com/products/service-desk/itsm-help-desk-machine-learning.html?utm_source=YT&utm_medium=referral&utm_campaign=YouTubeSEOdes
To know the upcoming webinars, visit here https://www.manageengine.com/products/service-desk/webinar.html?utm_source=YT&utm_medium=referral&utm_campaign=YouTubeSEOdes
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