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How artificial intelligence (AI) will influence customer experience in 6 levels



Steven Van Belleghem

Artificial Intelligence (AI) will have a huge impact on customer experience. In this video I describe in six levels how artificial intelligence will grow into the customer experience.

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2 thoughts on “How artificial intelligence (AI) will influence customer experience in 6 levels
  1. Puzzled by this small movie. Will Ai transform us in robots with predictive behaviours, habits, eating the same things, listening the same type of music days after days ..? I hope that we, humans, with our free will will not tolerate that !

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