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How artificial intelligence (AI) will influence customer experience in 6 levels



Steven Van Belleghem

Artificial Intelligence (AI) will have a huge impact on customer experience. In this video I describe in six levels how artificial intelligence will grow into the customer experience.

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2 thoughts on “How artificial intelligence (AI) will influence customer experience in 6 levels”
  1. Puzzled by this small movie. Will Ai transform us in robots with predictive behaviours, habits, eating the same things, listening the same type of music days after days ..? I hope that we, humans, with our free will will not tolerate that !

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