Art Theory

The 10 Heuristics of User Experience – MetroStar Minute #1



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10 techniques for making your apps and websites user-friendly.

Have specific questions? Tweet us @MetroStarSystem with #MetroStarMinute, or visit our blog: https://blog.metrostarsystems.com/2016/02/11/10-heuristics-of-user-experience/

1. Keep your interface minimal and aesthetic to make the system’s primary use as clear as possible.

2. Speak your user’s language by taking design cues from the real world.

3. Keep your functions consistent.

4. Remember to keep your system status visible, so your users always know what’s going on.

5. When an error occurs, diagnose it, and communicate it.

6. Eliminate the opportunity for errors whenever possible.

7. Commands like ‘Undo’ or ‘Back’ give the user more control and prevent simple mistakes from becoming frustrating errors.

8. Recognition is easier than recall, so make sure to give your users options rather than asking them to remember information.

9. Make your system is usable for both experienced and inexperienced users.

10. Include a way for users to find answers to their questions.

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Learn more about MetroStar Systems: http://www.metrostarsystems.com

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