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What are the implications of rolling out AI (Artificial Intelligence) in your business?



Raj Ramesh

Many organizations focus on designing and deploying AI systems to make the operations efficient, to improve customer satisfaction, to increase productivity, to growth, to introduce new products or functionality, among others. However, the global or organizational impacts of introducing AI is often done as an afterthought, which in turn results in a lot of chaos and patch work.

In this video, I share one example of introducing AI into a hospital for decision making – and this is a simple example. Imagine the complexities when multiple systems have to talk to each other, data lineage has to be tracked, AI’s decision making has to be explained, and the system behaviors have to be audited.

Business architecture becomes to addressing this challenge because many dimensions of change have to be considered, while taking a holistic approach.

www.topsigma.com
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